Returns collected at home
Create loyal customers for life by offering a concierge service for e-commerce returns.
The Shipback service will help your most demanding customers by facilitating the return of their purchases
Track your customers' returns in real time
CUSTOMER SERVICE 7 Days A Week
A dedicated team to make your customer experience perfect
Accelerated refund for your customers and immediate re-stocking in stores
When a customer asks for a return on your website, offer him our Shipback service: returns picked up at home
Your customer chooses where and when their package needs to be picked up, and our system automatically assigns the right carrier to collect the product to be returned. The product is then taken directly to one of your nearby stores and can be directly reintegrated into its inventory.
Return are simplified, and refunds are accelerated for your customers' utmost satisfaction.
Our deliver.ee API integrates easily with your e-commerce site. The same goes for Express delivery .
Tell us where to return your customer's product, and we will collect and drop off the returned goods in the specified time window.
The perfect return experience
By using our ShipBack service, you benefit from the same perks and services as for your Express deliveries :
- Real-time tracking
- Notifications and personalized tracking
- A fleet of handpicked professionals
- A wide coverage area
Nothing changes, except maybe the route!
You can find all your deliveries and returns on the same deliver.ee screen.
Request a Free Demo
Start now and get on track with your deliveries!