Customer Experience specially designed for your deliveries
Offer a perfect white label delivery experience that is the same for all your customers, regardless of the carrier or collection point.
THE PERKS
SMS templates and emails written by you
Emails integrated with your logo and your own HTML
White-label tracking page for real-time tracking
You choose the key moments when you want to communicate
Customized Notifications
Directly from your PRO interface, you can configure your own SMS and delivery tracking emails.
You choose the key moments that will trigger the sending of these notifications.
You choose the content of each of these notifications, and you can even integrate your own HTML to emails
You choose who you want to talk to... The recipient, your shops, the administrators of your accounts?
Content that looks like you
Choose to send SMS, emails, or both for highly targeted moments following the different stages of delivery.
To help you write, we offer initial templates to support you.
Keep them, change them or completely replace them with the notifications you have chosen!
You also have a list of customizable fields that allow you to dynamically trace elements of your deliveries: first/last name, delivery ID, tracking URL and much more!
Emails in your colors
To keep your customer in the realm of your brand throughout their shopping experience, you can customize all the emails we send to be in your color scheme.
Each template modification is instantaneous. Use your emails to keep your customers informed at each stage of delivery, or transform them into real marketing tools by inserting your offers and promotions!
A White Label Tracking Page
To perfect your customers' experience and the real-time follow-up of their deliveries, integrate our tracking URL into your notifications.
This fully responsive page allows your customers to follow the progress of the delivery person, to access a FAQ, and the details of your customer service.
These are all assets that reduce telephone solicitations from your team to inform your customers about the status of their deliveries.
An optimized notation
At the end of each delivery, our tracking page automatically changes to a rating page.
Send it to your stores or end customers for feedback.
They will then be able to rate their satisfaction ranging from 1 to 5 stars and add a comment.
You can easily identify the good points or areas of improvement of your service with access to tangible data.
Respect of timeframe, state of the package, responsiveness of customer service, ...Nothing is left to chance, we offer you the keys to understand and retain your customers!
Request a Free Demo
Start now and get on track with your deliveries!